Terms & Conditions

 Spa Treatments

 Bookings: Appointments are subject to availability. Advance booking is recommended.

 

Cancellations: Please provide at least 24 hours’ notice to cancel or reschedule. Late cancellations may incur a fee.

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Late Arrivals: Arriving late may shorten your treatment time to avoid delays for the next client.

Health Conditions: Kindly inform us of any medical conditions, injuries, or allergies before your treatment.

Right to Refuse Service: We reserve the right to refuse service for health or hygiene concerns or inappropriate conduct.

 

 Spa Products

 Returns: Unopened products may be returned within 14 days of purchase with proof of receipt.

 No Returns on Used Items: Due to hygiene reasons, used or opened products cannot be returned unless faulty.

 Natural Ingredients: Our products are handmade in small batches using natural ingredients.

 

Slight variations in scent, texture, or color are normal.

Storage: Store products in a cool, dry place away from direct sunlight.